Check a Customer in

Udio offers a self check-in module which allows customers to check in independently, freeing up your front desk staff (note - this is an upgraded feature; please email us if you would like to find out more).

Alternatively, you can manually check someone in using one of the following methods:

•      Via the check-in widget on your dashboard
•       Scanning their customer card in the people search, people tab or dashboard
•       Typing in their name from the people search and clicking 'check-in’ from within their profile  
•       Going to the relevant session screen and click on view details, select ‘Check-in’ on the relevant person
•       Via sheets in the sessions section

You can go back to a previous session and check someone in from their people page or the sessions page. If someone has been checked in incorrectly, you can cancel the check-in from the session.