UdioPay Terms and Conditions
UdioPay – Recurring Payment Terms of Service (Template)
Last updated: [Insert Date]
These Terms of Service apply to customers who choose to make payments using UdioPay’s Recurring Payment facility. By authorising a Recurring Payment request, you agree to the terms outlined below.
1. Use of Recurring Payments
1.1 You may use a Recurring Payment agreement to pay for lesson fees and any associated charges.
1.2 By authorising a Recurring Payment arrangement, [Business Name] will automatically debit invoice amounts when the invoice is raised.
2. Variations to a Recurring Payment Arrangement
2.1 If you wish to defer or vary a scheduled recurring debit, you must contact [Business Name / the School].
2.2 Please allow at least three (3) business days for us to process any agreed variations.
3. Cancellation of Recurring Payments
3.1 A Recurring Payment request remains active until cancelled by you.
3.2 The account holder must provide at least seven (7) business days notice to cancel a Recurring Payment request or to stop an individual invoice payment.
3.3 Notice may be provided by phone or in writing to [Business Name].
4. Liability for Debits
4.1 You are liable only for debit items made in accordance with your authorised Recurring Payment request.
5. Notification of Amount Changes
5.1 If the recurring payment amount is increased, we will provide at least fourteen (14) days prior notice.
5.2 Paid amounts may vary if lesson closures occur due to public holidays or other operational adjustments.
6. Sufficient Funds
6.1 It is your responsibility (or the account holder’s, if different) to ensure sufficient cleared funds are available on the due date to cover all invoice payments under your Recurring Payment request.
7. Surcharges
7.1 At the time of payment, a surcharge amount of [insert amount] will be added to your payment.
8. Dishonour Fees
8.1 You may be charged a dishonour fee by your financial institution if a debit attempt is unsuccessful.
9. Changes to Account Details
9.1 If your bank or card details change and you wish to continue with Recurring Payments, you must submit a new Recurring Payment authorisation.
9.2 This can be completed by phone or by submitting a new Recurring Payment request form.
10. Disputes
10.1 If you wish to dispute a debit, you may contact your financial institution or lodge a dispute directly with [Business Name].
10.2 We will make every reasonable effort to resolve disputes within five (5) business days.
11. Privacy and Information Handling
11.1 In the event of a dispute or verification process, we may share relevant information with your financial institution.
11.2 Otherwise, all personal and payment information remains confidential and is handled in accordance with our Privacy Policy.
12. Eligibility
12.1 Recurring Payments may not be available on all account types. If unsure, please check your bank statement or contact your financial institution.
13. Test Transactions
13.1 When registering a card for Recurring Payments, the payment provider may conduct a small test transaction (typically $1) to verify card details.
13.2 This amount will be automatically refunded within a few days.
13.3 The test transaction may appear from “UDIO” or “UDIO Systems”.