Sending Emails

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Send Mass Email

You can send a Mass Email to customers.

You must create the Email template first.

To create your Template.. Settings - Emails & Notifications - Email Templates - New Template

Once created... Settings - Emails & Notifications - Send Email

  • Click on Send Emails
  • Select the relevant Email template, update the Event type and who to send to if required
  • Proceed
  • Click on the magnifying glass and select your filters and update
  • Filter
  • Scroll to the bottom of the page to continue, check the information including the template selected
  • Proceed

The next page will display the number of recipients, enter the number of Recipients - 'Send xx Emails'

Send Email to an individual

You can go to the People page and click on 'Send Email' - select the Email template to be sent. Check the information and Confirm.

Send Email from a Session

On occasions there may be a need to send an Email to certain sessions.

Ensure you create the Email Template via Settings - Emails & Notifications - Email Template - New Template

Go to the Session you need to contact click on the 'Send Email' and follow the prompts.

Reports

All information about what emails are sent are recorded in View Activity on the People page and the All Activity Report.