Recharging of Past Charges

When coming out of a closure part way through a billing cycle, you can Recharge customers for the remainder of the billing cycle.

Ensure you have deleted the closure dates from the re-opening date, then:

• Click on 'Start New Re-Charge'
• Enter the beginning date of your billing cycle
• Add a Re-charge label and click 'Start Re-Charge'

The re-charge will take a number of hours to process. When the task is complete, there will be a summary of the transactions, as well as the option to download the file.