May 2021

Welcome to the Udio Community Update.

We are almost halfway through the year, and out developers have kept pace with further development and improvements to Udio.

Our Udio Community continues to grow. With that, we have expanded out communication channels.

We launched the Facebook UdioSystems Page last week. If you haven't already liked out page, we would very much appreciate it if you would.

Our aim with the Facebook page is to share valuable insights in doing business. Daily Tips and Thoughts. We welcome you to share your and engage with us.

So go ahead and click on the Facebook Icon and Join us!

In a few weeks, we will be sending out invitations via Facebook to those who have liked out Facebook page to join the Udio Users Group.

Inside the group, we will deep dive into Udio. Tutorials, Q&A sessions, Live training on lots of topics to help you run your business, from accounting tips to digital marketing.

So make sure you ask any of your staff who are Udio Users to Like our page too, and we will invite them to join the User Group.

Here is what is new in Udio

Applying a Credit

Occasionally a Credit fails, as it's applied at the same time as a reversal or another transaction. If this occurs, click the 'Apply' link the credit will apply and clear out.

Invoices are inside Udio

For our customers that pay by automatic payment, until now, retrieving your invoices was challenging. Got to Settings - Account - Manage Udio Account to retrieve your invoices.

Permissions of Sections

You can now update your Permission and 'switch off' sections. If a Permission group doesn't need to see Settings, Reports, Waiting List, POS or Issues, you can go into Permissions within Settings and untick them. Once unticked, click 'Confirm'. The user will no longer be able to see those Sections.

Payments List Report Download

When the Payment List Report is downloaded there are a number of extra columns including the Programme and Package information.

Public Holiday Closure

The Udio office will be closed for WA Day on Monday 7th June, All emails will be replied to on Tuesday 8th. As always, for urgent matters call 0404 414 646.