Certificates

Your customers can view their child’s progress through the customer portal - you can use your own course icons and certificates if you have them, otherwise, Udio has generic ones that you can use. There are a few steps to set this part of the system up:

Achievements and Course Completions

If your certificates require a signature, you can insert your school name in a text box and move it to the signature area on a PDF. We use SignPainter font for the signature. 

Convert all PDFs to PNG format with pixels of 180.

•       Go to Settings in Udio
•       Under ‘Users’ go to ‘Configure login permission groups’
•       Choose your group, select all and click ‘Confirm’

To add Certificates for both Achievements and Course Completions:

•       Go back to Courses & Programmes in Settings and click ‘Certificates’
•       Click 'Add New Certificate'
•       Add the certificate name
•       Choose the file (achievement or course completion) which must be a PNG file if you are using your own certificates
•       Change the font size if required
•       Click 'Confirm'

You can then position labels depending on your certificate. Scroll to the bottom of the page to hide or show different labels. If you’re using the generic certificates, these labels should populate in the correct positions. Hit ‘Save Labels Positions’ when done and repeat for all achievements and course completions that you have.

For Course Completion, you will need to update the information in Courses:

•       Under Courses & Programmes in settings, click ‘Configure courses’
•       Choose the first course and click ‘Edit’
•       Click on the dropdown box for Certificate and choose the appropriate course completion
•       Select ‘Show in Progress’ unless it’s a school holiday programme which you can hide if you don’t want it to appear on the progression page
•       Upload your course icon if you have one
•       Under ‘General course information (customers)’, you can introduce the course, add learning objectives and add a YouTube link if you have a video for parents/students to watch and refer back to
•       Enter information into ‘General course information’, this is where you are talk about this course and what they will be learning whilst in that Course, you can also add a video link to your You Tube channel for them to watch and refer back to.
•       Click ‘Confirm’
•       Repeat for all Course Completions.

 For Achievements, you will need to update the information elsewhere:

•       Under Courses & Programmes in settings, click ‘Configure achievements’
•       Choose the first course and click ‘Edit’
•       Choose whether it counts towards progress (for example, if you give out a general merit, you wouldn’t count this towards progress)
•       Under Certificate, choose the achievement from the list
•       Click ‘Confirm’ and repeat for all achievements

Your customers can now view their child’s current and previous progress provided the achievements and course completions have been entered for that person.