Book a Complimentary / Free Trial Lesson

Booking a single Complimentary / Free Trail Lesson

•       Go to the ‘sessions’ and pick a session that suits the customer
•       Click on ‘add student’ then ‘booking for this session’ in the drop down, then 'find people'
•       Search the student's name and select the correct person
•       Check the booking information, click ‘Confirm’
•       Click on the Complimentary / Free Trial Package
•       Add Purchase and Create bookings.

Under ‘Sessions’ and on the ‘People’ page, the booking will come up as complimentary so the Front Desk Staff, Supervisor and Teacher knows that this is a complimentary lesson. The booking will also appear as first session at the school and level.

Booking multiple Complimentary / Free Trial Lessons

•       Go to the 'People' page of the customer
•       Click on ‘Add Bookings’ then ‘Temporary Booking’ and 'Find Sessions'
•       Search on either the course or enter the series code
•       Select the number of sessions to match the number of complimentary / Free Trial lessons – DO NOT select Series
•       Click 'Confirm'
•       Click on 'Complimentary / Free Trial' then ‘Add Purchase & Create Bookings’