Add / Edit Direct Debit Information
Navigate to the Person’s Billing Account, ensure all contact information is updated and correct
- Under 'Payment Settings' ensure 'Automatic Payments' is set to 'Allowed'; if not, click on 'Change' and tick ‘Allow automatic payments’
- Click on ‘Manage' button
- Click on ‘Add New DDR’ or 'add credit or debit card' (note: this may differ depending on your payment provider)
- Ensure the Facility is correct and click ‘Proceed’
- Follow the prompts to complete the form