Add / Edit Direct Debit Information

Navigate to the Person’s Billing Account, ensure all contact information is updated and correct

  •       Under 'Payment Settings' ensure 'Automatic Payments' is set to 'Allowed'; if not, click on 'Change' and tick ‘Allow automatic payments’ 
  •       Click on ‘Manage' button
  •       Click on ‘Add New DDR’ or 'add credit or debit card' (note: this may differ depending on your payment provider)
  •       Ensure the Facility is correct and click ‘Proceed’
  •       Follow the prompts to complete the form